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Shipping
Orders placed online are usually shipped out within 48 hours.
Customers will receive a confirmation email once their order has been shipped, and can track their order with the number provided in the email.
Delivery timeframes are indicative only, as Lumiere Noiret cannot be held responsible for any potential delays incurred by third-party transport partners.
If you have any questions please contact us at info@lumierenoire.it
Returns & Exchanges
Our fashion pieces are made to order and cannot be sent back. However, if you have received a damaged/defective item, please send us a picture and we will do our best to find a solution.
Click the link and follow the steps to submit your return request. You'll need your order number and an email address. We'll send you an email confirmation to confirm that we've received your request.
Please ensure you return your items in the condition that they were sold, with all the original tags and labels.
Exchanges
Exchanges are possibile but only with local delivery.
Do you need more assistance?
We are here to help. You can email us at info@lumierenoire.it
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